I have lived at Preston Hollow for nearly 3 years and I have loved every bit of it. The entire front staff, as well as the maintenance staff, has always been so friendly, kind, and prompt. I haven't had to call maintenance very often because the apartments are well kept, but when I have had to call for something, they have been so fast at coming to get things done. Whenever I have had questions or concerns, they have been very kind to listen and fast with taking steps/giving me recommendations to solve them. They do renovations on their apartments, but it has never gotten excessively loud, nor has it been super early in the morning. The space in the apartments is great! I have lived in a 1-bedroom that has a giant indoor storage closet, which has been so nice. I also like that the 1-bedroom has an actual washroom. The pool is well kept and clean in the summer and it is seriously BEAUTIFUL with all of the flowers and vines they have planted. I have gone to the pool just to hang out, swim, or use the grills and it has been peaceful each time. The other residents I have met seem happy and they have been friendly and respectful. I have recommended Preston Hollow to many people that I hear of looking for an apartment because I have loved living there. I am more than happy to give them a 5-star review because I truly believe they deserve it and I would recommend this place to anyone.